Complaints Channel - Keystone Bank Nigeria

Select Complaint Category *

Please select the category of your complaint

Card Type *

Please select a card type.

What problem are you having with your card? *

Select

ATM Dispense Error Category *

Internet Banking *

What problem are you having with your Internet Banking

Mobile Banking *

What problem are you having with your Mobile Banking?

*7111# *

Investment Type *

Please select an investment type

Investment Issue *

What problem are you having with investment

Your Name *

Please enter your First and Last Name

Your Keystone Bank Account Number *

Please enter your 10-Digit NUBAN*

Your Email Address *

How can we reach you? e.g. email@exampledomain.com

Your Phone Number *

Provide us with your mobile number e.g. 080 505 050 50

Details of Your Enquiry *

Complaint Description...

Details of Suspected Fraud *

Complaint Description...

Phishing URL *

Complaint Description...

Do you have documents you want to upload? (optional)

(Optional) You can attach up to four (4) documents (or screenshots) - The document should not exceed 5MB (5,000KB)

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Kindly note that visitors will receive feedback less than 72 hours after submission.